FAQ

Frequently Asked Questions about the Besser Sprechen App

1. General App Information

What is Besser Sprechen?

Besser Sprechen is a training app for improving voice, pronunciation, articulation and expression. The content was developed by experienced speakers and voice experts. Whether you speak a lot professionally, perform on stage, advise customers, or want to improve your vocal presence in everyday life – here you get professional, practical training directly on your smartphone.

Who is the app suitable for?

The app is aimed at anyone who wants to develop their speaking skills. It is particularly suitable for teachers, actors, presenters, frequent speakers in call centers or sales, coaches, streamers, but also for people who simply want to communicate more clearly and understandably – professionally and privately.

What distinguishes Besser Sprechen from other language apps?

Instead of automated AI exercises or generic content, Besser Sprechen offers well-founded exercise series with real professional voices, targeted training methods and clear structures. Each exercise is designed to be practical – and often with a touch of humor.

Does Besser Sprechen fall under the German Distance Learning Protection Act (FernUSG)?

No. Besser Sprechen is not a distance learning school, but a training app with self-learning exercises, tips and optional individual feedback (e.g. voice check). There are no curricula, exams or degrees. The voice check or voice check session is also individual feedback or a one-time Zoom call – not distance learning in the legal sense. Therefore, Besser Sprechen explicitly does not fall under the Distance Learning Protection Act (FernUSG).

What is speech training?

Speech training is the targeted practice of voice, pronunciation, articulation, emphasis and speaking pace so that you speak more clearly, understandably and convincingly. In the Besser Sprechen app you get structured exercise series with real professional voices for this – from warming up your voice and articulation exercises to complete speech-training courses you can do anytime on your smartphone.

What is the difference between speech training and language training?

Language training is usually about learning a language – vocabulary, grammar or foreign languages. Speech training starts where you already master your language: it improves HOW you speak – voice, sound, pronunciation, presence and impact. Besser Sprechen is a speech-training app: you don't learn a new language, you train your voice and your speaking for more clarity and confidence.

2. Content & Usage

Is there a free version?

Yes! With the Free Bundle you get a small but fine insight into our exercises – free, without registration and ad-free. Ideal for getting a taste.

How do I unlock all bundles?

All exercise bundles are included in the "Besser Sprechen Pro" subscription. As soon as your subscription is active, you have access to the entire bundle library and can switch between all bundles at any time.

Is there also a subscription model?

Yes! With Besser Sprechen Pro you use the app on a subscription. • Variants: Monthly or annual. With the annual subscription you save two months. • Trial period: Both variants can be tested free for 7 days (only once per user possible). • Scope: The subscription includes unlimited access to every exercise – Voice Lab and all future content included. There is no exercise limit. • Without a subscription: You can try the first exercises of a training path for free.

What is the difference between bundles and Coach+ content?

Bundles are thematically organized exercise packages from Speakz – spoken by well-known professional voices such as Dietmar Wunder or Irina von Bentheim. Coach+ is a separate area with special courses from external speakers, speech therapists or coaches – including media courses and speech-therapy-oriented training. Both areas are included in the "Besser Sprechen Pro" subscription. In addition, the Coach+ area lets you use the paid voice check – an individual assessment of your voice.

Do I have to speak out loud during the exercises?

Yes, absolutely! The exercises thrive on active participation. You will be asked to repeat passages, form sounds or try out emphases. This is how you train your voice effectively – audible and noticeable.

What happens to content I purchased earlier?

Content you bought once in an earlier version stays yours permanently and can be restored at any time – with no follow-up costs. You access new content through your "Besser Sprechen Pro" subscription: as long as your subscription is active, you have access to the entire library.

Can I also have my voice evaluated?

Yes. In the Coach+ area you can send a short voice recording (max. 60 seconds). An experienced speaker or coach listens to your voice and gives you personal feedback in the form of a voice message – directly accessible in the app. The voice check is subject to a fee.

I have a practice. May I use the app professionally?

The regular version of the app is not approved for commercial use in practices or therapy facilities. For practice access, please contact us at praxiszugang@bessersprechen.app.

Why am I addressed formally in some exercises and informally in others?

Our content comes from different speakers, coaches and speech therapists – each with their own style and target audience. The official Besser Sprechen bundles consistently use the formal 'Sie' form. In the Coach+ area, however, the coach can also address you informally with 'du' to create a more personal atmosphere.

3. Technology & Compatibility

On which devices does the app run?

iOS: iPhone, iPad and Macs with Apple processor (from macOS 13) Android: Smartphones, Tablets (from Android 8)

Can I also use the app offline?

Yes. Once you have taken out a subscription or restored previously purchased content, the content is automatically saved locally on your device. You can therefore also use it without an active internet connection.

I have the old version of the app – will my purchases remain?

Yes! Previously purchased content can also be restored in the new version. If you have problems with the transfer, feel free to contact us: support@bessersprechen.app

4. Purchase & Support

Why is the app free in the App Store, but the content is not?

The app itself is free so you can try it out in peace – including a Free Bundle with selected exercises. For full access there is the "Besser Sprechen Pro" subscription, because there is a lot of work behind every bundle: months of research, editorial planning, precise text work and professional production with experienced speakers. This way we ensure that you get high-quality, well-thought-out training.

How do I subscribe?

For full access you take out the "Besser Sprechen Pro" subscription – billing is handled directly through the App Store (Apple or Google). Your content is unlocked immediately. In addition, you can book the voice check as a separate, paid offering if you'd like an individual assessment of your voice.

How do I cancel my subscription?

You manage and cancel your subscription directly through the respective store: • Apple App Store: Settings → [your name] → Subscriptions → Besser Sprechen → Cancel. • Google Play Store: Play Store → Profile → Payments & subscriptions → Subscriptions → Besser Sprechen → Cancel subscription. After cancellation, access usually continues until the end of the billing period you have already paid for. Whether and to what extent a refund is possible depends on the terms and refund processes of the respective store.

I have technical problems – what can I do?

Just send us an email to support@bessersprechen.app. We are a small, dedicated team and will get back to you as soon as possible – usually within 24 hours.

How often is the app updated?

We are continuously working on improvements, new content and technical updates. As a rule, a new version with corrections or new functions appears about once a month.

How is my data protected?

Data protection is important to us. We only collect the data that is necessary to use the app – and do not pass on any information to third parties. You can find more information in our privacy policy in the app and on our website.